Perpetual Labs / Website information
Privacy policy
This policy explains the information handled when you browse our website, contact us, or use a Perpetual Labs account.
Last updated:
Who we are
Perpetual Labs operates this website from Kampala, Uganda. For privacy questions, email hello.perpetuallabs@gmail.com or use our contact page.
Information we collect
When you contact us, we receive the details you submit, such as your name, email address, and message. If you create an account, we process your username, email address, credentials, and any profile details or picture you choose to provide.
Account activity includes inquiries and notifications associated with your account. Newsletter subscriptions provide an email address. Our hosting and infrastructure providers may process technical request information, including IP addresses, browser details, and access logs, to operate and secure the website.
How information is used
- To respond to inquiries and provide requested services.
- To operate accounts, sign-in, profile features, and account notifications.
- To deliver requested password-reset and other service emails.
- To manage newsletter subscriptions and protect the site against misuse.
Service providers
The website uses Railway for hosting, PostgreSQL for stored records, Cloudinary for uploaded media, and Resend for email delivery. These providers process relevant information to deliver those features. Their infrastructure may process information outside your country.
If Google sign-in is enabled and you choose it, Google participates in authentication. Only use profile pictures and other uploads that you are comfortable sharing for their intended purpose.
Retention and your choices
Information is retained for the operation of accounts, handling of inquiries, provision of services, and applicable recordkeeping needs. Retention depends on the type of record and its purpose.
You can edit available profile fields in your account. To request access, correction, or deletion of personal information, contact hello.perpetuallabs@gmail.com. We may need to verify your identity; some records may need to be retained for legal or operational reasons. Avoid including passwords or unnecessary sensitive information in your request.
Changes to this policy
We may update this page when website features or data practices change. The date at the top identifies the latest revision.